Totally off-topic but fun nonetheless: medieval tech support video
If you're confounded by 21st century digital technology, don't feel bad. Your ancestors probably had a tough time, too, with their own version of the desktop computer.
See what I mean by watching "Medieval Helpdesk", a clip on YouTube from "Øystein og jeg," a show that appeared on Norwegian Broadcasting (NRK) in 2001.
(Thanks to my brother for this one.)