More help for the conflict-averse: web site gives you an excuse to get off the phone
The internet abounds with web sites to fill every imaginable need--including those of the conflict-avoiding multitudes.
Sorrygottago.com provides a sure-fire way to get off the phone and avoid annoying callers. Simply select a setting (at work, at home, telemarketer), turn up the volume, click on a sound file (traffic jam, airport, other line ringing, etc.) and let the sound effects do the dirty work for you.
(Thanks to Jim Calloway's Law Practice Tips for the link.)